Support

Tap any question to expand. Don't see your answer? Email jasperabundant@gmail.com.

FAQ

Does Quiet need the internet?

No. Quiet runs Apple Intelligence on your device. It works in airplane mode and never makes outgoing HTTP calls to non-Apple servers.

Do I need an OpenAI / Anthropic / Google API key?

No. Quiet doesn't use third-party AI providers. There is no key to bring. Your iPhone does the work.

Why does the chat say "Apple Intelligence required"?

Apple Intelligence has to be enabled on your device. Go to Settings → Apple Intelligence & Siri and toggle it on. On a fresh device it can take a few minutes to finish setup the first time.

Which devices does Quiet support?

Any iPhone or iPad that supports Apple Intelligence, running iOS / iPadOS 26 or later. As a rule of thumb: iPhone 15 Pro and newer, iPads with M-series chips.

Are my chats backed up?

Free and Pro: chats are stored on your device only. Pro+: you can turn on iCloud sync in Settings to sync chats across your iPhone and iPad via your private iCloud database.

How do I cancel my subscription?

Go to Settings → [your name] → Subscriptions → Quiet. You can also use the in-app "Manage Subscription" link in Quiet's Settings tab.

How do I restore a purchase on a new device?

Sign in with the same Apple Account on the new device, install Quiet, open Settings inside the app, and tap "Restore Purchases".

Quiet refused to answer something. Why?

Apple Intelligence has built-in safety guardrails. If a prompt triggers one, Quiet shows "Apple Intelligence declined to answer this prompt." Try rephrasing.

How do I delete every chat on this device?

Settings → "Erase all chats on this device". The action is irreversible.

Can I export my chats?

Pro users can long-press a chat in History → "Copy as Markdown". Bulk export is coming in a future update.

Still stuck?

Email jasperabundant@gmail.com with your iOS version, device model, and a description of what happened. We usually reply within 48 hours.

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