Email jasperabundant@gmail.com. We reply within a couple of business days.
On the iPhone you installed Pillbox on, in an encrypted SQLite database. We do not operate a server, so there is no second copy anywhere.
No. The image is passed to Apple's Vision framework on-device, processed locally, and discarded unless you save the medication. We never see it.
Notifications depend on iOS settings, Focus modes, and device state. Open Settings → Notifications → Pillbox, make sure "Allow Notifications" and "Time Sensitive" are on. If you use a Focus, add Pillbox to its allowed list. Reconcile pending notifications from Pillbox → Settings → Reminders.
Settings → Apple ID → Subscriptions → Pillbox → Cancel Subscription. Cancellation takes effect at the end of the current period. You will not be charged again.
Open Pillbox → Settings → Restore purchases. This re-syncs your purchase from your Apple ID. It is also available on any paywall screen.
OCR is a convenience, not a guarantee. Every save flow asks you to confirm that the fields match the bottle in your hand. Edit anything that's wrong before saving. We never silently auto-fill a save.
Warnings come from a bundled top-200 severe-interaction edge table derived from US-government public-domain data (DailyMed). It is not exhaustive. Always consult your pharmacist or prescriber.
Version 1.1. It will use Apple's end-to-end encrypted CloudKit Share. We will still operate no server.
Watch app lands in version 1.1.
Uninstall Pillbox from your iPhone. That removes the entire local database.
No. Pillbox does not diagnose, treat, cure, predict, or guarantee anything. Use your hospital's preferred system for life-critical medications.