Miles Support

1. Settings → Trip detection → Always-On location must say "Always-On." 2. Settings → Privacy → Motion & Fitness must allow Miles. 3. Significant Location Change requires the iPhone to detect a meaningful movement — typically 500 m or more between cell towers / Wi-Fi networks. Very short trips inside one cell may not register. 4. Make sure Low Power Mode is off during a long-running test.

No. Miles uses Significant Location Change (cell-tower level), not continuous high-accuracy GPS. Real-world cost is ≈ 2–3% per day. We do not poll location continuously.

No. Miles has no servers and makes zero network calls during a driving session. Optional iCloud sync (Pro+) writes encrypted summary metadata to your own iCloud account; we cannot read it.

Tap the Reports tab, pick the tax year, then "Export IRS PDF." Pro is required. You can also export a CSV your accountant can paste into their software.

Settings → Apple ID → Subscriptions → Miles. Apple handles the cancellation. We never beg or add a "Are you sure?" step.

If you have Pro+ with iCloud sync enabled, yes. Otherwise trips are local to the device. You can export the CSV before deleting the app to keep a copy.

The current PDF assumes US IRS rates. The app itself logs in miles or kilometres (toggle in Settings) and works worldwide. Non-US tax-authority PDFs are on the roadmap.

Make sure you are signed in to the same Apple ID that purchased the subscription. Settings → Apple ID at the very top of iOS Settings. Then Miles → Settings → Restore purchases.