Tide Support

Contact

Email jasperabundant@gmail.com. We reply within 1–2 business days.

Frequent questions

Is my location uploaded?

No. Tide runs entirely on-device. Your coordinates are used locally to suggest nearby NOAA stations and to compute sun, moon, and solunar times. Nothing leaves your phone.

Why is the predicted tide a few minutes off from NOAA's published table?

v1.0 uses a simplified harmonic predictor (no Schureman nodal corrections — the f and u factors are treated as constants). This produces tides that are accurate to a handful of minutes in normal conditions. v1.1 will ship full Schureman corrections.

Can I add a station that isn't in the list?

Not yet. v1.0 ships ~3,000 US NOAA CO-OPS stations + selected international ports. v1.1 adds custom station harmonic-constant entry.

How do I cancel my subscription?

Settings → Apple ID → Subscriptions → Tide → Cancel Subscription. You'll retain Pro / Pro+ features until the end of your current billing period.

Restore purchases?

Open Tide → Settings → Restore purchases. Or open the paywall and tap Restore.

Apple Watch complication isn't showing

Confirm you have at least Tide Pro and that you've added a spot on the iPhone. Then long-press the watch face → Edit → swap a slot in for "Next Tide".

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