Support

We're a small independent team. Email is the fastest way to reach us; we usually respond within 48 hours.

Frequently asked

The AR overlay isn't aligned with the real sky.

Stargaze uses your iPhone's compass. Modern compasses can drift in cars, near magnets, or after a low-battery shutdown. Calibrate by holding your phone vertically and slowly drawing a figure-8 in the air a few times. Open Stargaze again — alignment should snap into place. Keep the phone away from large metal objects while observing.

I don't see any stars even though it's clear out.

Make sure you've granted location permission (Settings → Stargaze → Location → While Using). Without it, Stargaze defaults to San Francisco, which won't match your sky. If your camera permission is off, you'll see the constellation lines on a black background instead of overlaid on the live camera feed.

How do I cancel my subscription?

Open the iOS Settings app → tap your name at the top → Subscriptions → tap Stargaze → Cancel Subscription. You'll continue to have Pro / Pro+ access through the end of the current billing period. Apple, not us, handles all subscription billing.

How do I restore a purchase on a new device?

Sign in with the same Apple ID you used to purchase, open Stargaze, go to Settings → Restore purchases. You can also restore from any paywall card.

How accurate is the astronomy?

For planet positions we use NASA JPL low-precision Keplerian elements (accurate to a few arc-minutes in the current epoch). The Sun is computed from Meeus chapter 25 to ≈0.01°. The Moon uses Schlyter's simplified ELP-2000 (≈2 arc-minutes). Stars are from the Yale Bright Star Catalog. Refraction near the horizon uses Bennett's formula. This is more than sufficient for visual identification; not professional astrometry.

Will the ISS pass times be accurate?

Predictions use the bundled orbital elements, refreshed weekly from celestrak.org. Pass times are typically accurate to within a minute. Brightness varies with sun angle and observer location.

Why no Android version?

Stargaze is built natively for iOS using Apple's ARKit, RealityKit, WeatherKit, and StoreKit frameworks. Re-implementing it on Android would mean a different app — we'd rather do one platform very well.

Is my data private?

Yes — see the Privacy Policy. We collect nothing. No analytics SDKs, no tracking, no accounts. Your location and observation log live only on your device (and, if you opt in to Pro+ sync, in your private iCloud).

Status

Stargaze is currently in submission for App Store review. We'll add a "What's new" log here once v1.0 ships.